Communication

Does your company have employee suggestion boxes?  If so can you state that the use of this communication tool has lead to any significant overall improvements to your company?  If you answered yes to this question congratulations! Your company is one of the few that has figured out how to utilize them successfully.  Typically suggestion boxes are under utilized; and when used the one statement that continually arises from employee surveys is the need for better communication.  Thus the circle begins.

Go beyond collection, assign, implement and improve!

There are hundreds of companies available that claim their method of collecting, organizing, and reporting employee suggestions are the best or the easiest to understand, etcetera.  But, do any of them claim or provide a way to take actual good suggestions and prioritize them, assign action steps to actually accomplish the suggested improvement?

As a stand-alone training or as part of our Lean Enterprise Training we present a method for effectively collecting employee suggestions for improvement, organizing them based on managements priorities and assigning actions steps in order to correctly implement what employees are requesting.  This process eliminates Human Resource issues and any non-related improvement issues.  Other key success’ to this process is that it is repeatable in several other areas and if implemented and sustained correctly suggestions become automatic the formal process dissolves and continuous improvement from subject matter experts becomes the norm.

Real world challanges, real world improvements

As part of our communication presentation we have a group exercise that demonstrates some of the challenges people have with effective communication in the work place.  During this exercise the group is building a suspension bridge with seemingly unsuitable materials.  Different challenges are presented during this exercise; at the completion of the presentation students discuss different ways to improve communication and eliminate these communication barriers.  Completely successful teams will have constructed a suspension bridge that will amaze them and drive home the need for effective communication.

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Are you interested in learning more about our unique approach to teaching lean manufacturing and lean office principles to your employees?  Contact us today or fill out our assessment form to tell us how you would like to improve processes and results.